How do I get to the central office?

Saih Shuaib 3, Dubai Industrial City, P.O. BOX 185589 - Dubai - UAE

How much does it cost to send a small package?

Prices very greatly depending on witch destination do you need to send it, , the best way to obtain an estimate is to either contact the specialist, get a quote or come to the DDU.

Can I speak by telephone directly with some of your specialists?

Our solutions design teams are globally aligned while in possession of local knowledge. They work closely with our customers to get in depth understand of your needs and finding the optimal solution addressing these needs.

Do you offer sea transportation ?

We can ship goods in our own containers, and offer a wide selection of transportation options backed up by the latest information systems. We have experience and expertise in providing a wide variety of transportation options, including third country shipping.

Do you offer fine arts transport?

DDU takes advantage of the experience and expertise it has built up over many years, while using the latest technology to ensure the safe, precision-oriented transportation of irreplaceable cultural items and works of art.

Can I pay with cash?

We accept cash, checks, Visa, Mastercard.

Is there any refund policy if I am not satisfied?

We offer 100% satisfaction guarantee on all our services.

What do I do if I need to cancel an shipment?

In order to cancel or reschedule an shipment you must call the DDU during business hours (noon-8pm) or fill out an online form to cancel transportation with the center of community service. Please note that all messages left after 8PM will not be checked until the following day. All deposits are non-refundable.

Do I need prior consultation?

Prior to each service your service provider will work with you through an in-depth consultation. 

How can I track shipment?

You can track your package here: TRACK

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